INSTRUCTIONAL DESIGNER AND TECHNICAL WRITER

BRIAN SAMONEK

SUMMARY

 

Instructional designer specializing in e-learning, Technical writer and trainer and with fifteen years’ experience in the planning and execution of all levels of documentation, ranging from detailed system documentation to business procedures and online support tools.  Expertise includes designing, implementing, and managing strategic end-to-end technology training. Conversant in Adult Learning Theory and familiar with blended web and classroom solutions to learning with a background in higher education with over three years of teaching experience at the college level. Years of experience in the Financial Services and Software Development industries with exceptional organizational skills.

 

 

EDUCATION

 

University of Pittsburgh

Pittsburgh, PA

Master of Arts and English Literature

1998

 

State University of New York

Buffalo, NY

Master of Arts and Comparative Literature

1996

 

University of Texas

Austin, TX

Bachelor of Arts, Liberal Arts

1990-1994

 

 

SPECIAL SKILLS

 

Articulate Storyline, Lectora, Adobe Captivate v8, Microsoft Office XP,\
Microsoft Visio 2000, Microsoft Access (Relational Database Software)

Microsoft CRM, RoboHelp v9 (User Guides), MapCap Flare v6,

Adobe Connect Pro & Citrix Online GoToTraining (Virtual Classrooms) Adobe Presenter 7, Saba (LMS), Sharepoint (LMS), RoboDemo Dreamweaver, Adobe Acrobat 7.0, Axure Pro, SnagIt 9.0, Framemaker, Adobe Photoshop.

BACK TO TOP

PROFESSIONAL HISTORY

 

United Nations Federal Credit Union, NY, NY

Instructional Designer, October 2014- Present

 

• Designed, developed and delivered organization-wide software and

  compliance training programs utilizing a blended learning approach

  that included classroom/virtual training and e-Learning development

  to meet the needs of global workforce.

• Designed eLearning modules, demonstrations and software

  simulations for company Intranet utilizing rapid development

  authoring software.

• Worked with line of business, stakeholders and subject matter experts

  to create courseware that included multimedia elements as well as

  synchronous and asynchronous elements to make courses dynamic

  and interactive.

• Utilized adult learning principles and instructional design models

  (ADDIE) for the design and development of web training materials.

• Spearheaded the implementation and management of LMS (Saba).

 

 

Standard and Poor’s, NY, NY

Instructional Designer  / Trainer, July 2013- October 2014

 

• Owned deliverables and training for two large scale institutional

  programs.

• Developed online help, Captivate Modules and paper-based

  deliverables in the process of designing training courses.

• Independently planed, designed, and implemented innovative,

  end-to-end earning projects that spanned multiple areas and

  supported complex organizational change.

• Worked extensively with internal stakeholders and SMEs to create

  ISD experiences.

• Established and implemented a program evaluation strategies,

  reported on learning feedback and its impact to key stakeholders.

• Performed LMS administration and scheduling.

 

 

American Society of Mechanical Engineers (ASME), NY, NY

Technical Writer/ E-Learning Facilitator and Business Analyst, September 2006 - June 2013

 

• Using Adobe Presenter, created a number of web-based tutorials utilizing streaming audio and video

• Authored user and training manuals using RoboHelp for both C&S Connect and C&A Connect, web-based collaborative tools that house digital content and facilitate the publishing of codes and standards

  and the processing of applications for accreditation and certification

• Authored SCORM compliant, animated help files using Captivate

• Worked closely with developers and business analysts to develop business requirements for software enhancements

• Led training sessions for users at all skill levels, from current users to prospective international partners

• Created test scripts for new software features and also managed a testing team

• Developed design specifications and prototypes for software enhancements based on business requirements using Axure

 

 

JPMorgan Chase Bank - Commercial Paper Division, NY, NY

Technical Writer, January 2005 – September 2006

 

• Authored User Guide for new release of Commercial Paper reporting software using MadCap Flare

• Managed the creation of Release Notes and Quick Reference Guide

• Facilitated programming changes with IT to create a more

  user-friendly, navigable site

 

 

Citibank, NY, NY

Technical Writer/ E-Learning Facilitator, January 2002 –January 2004

 

• Used Centra Symposium (an online learning tool) to create a virtual classroom for international clients. Facilitated and taught a number of web-based training events. Sessions involved a series of quizzes and multimedia content

• Authored technology and operations training curriculum for new features on the Citibank Website

• Authored online help system for end-user documentation using RoboHelp

• Created stand-alone computer-based tutorials using RoboDemo

  for use by training and operations staff

 

 

Windows Support Group, NY, NY

Senior Technical Writer, September 1999 – November 2001

 

• Authored release notes and led training classes focused on new software features.

• Spearheaded move of user, staff and administration documentation

  to web-based Help format using RoboHelp.

• Responsible for developing online help for the company’s suite of project management software products

• Acted as liaison between development teams, business analysts, training team, and users

 

 

University of Pittsburgh, NY, NY

Teaching Fellow, September 1996 – August 1999

 

• Taught 6 different college-level composition courses over three years

• Created course curricula and attended a two year teacher training

  course in a classroom of other teaching fellows designed to train us

  in the various strategies of pedagogy, composition and literacy.

  We weekly presented student papers and were asked to defend

  our responses to student writing and logic. The class was presided

  over by renowned pedagogical leader, David Bartholomae

• Graded student papers, help weekly office hours

• Also worked as a student mentor in the Writing Center, a specialized

  center within the English Department where teachers worked one-on

  one with students having trouble in their various composition courses

 

 

CONTACT  ////   EMAIL : BRIANSAMONEK@GMAIL.COM

CONTENT © 2016 BRIAN SAMONEK  ////  DESIGN © 2016 LEE ILEY

INSTRUCTIONAL DESIGNER AND TECHNICAL WRITER

SUMMARY

 

Instructional designer specializing in e-learning, Technical writer and trainer and with fifteen years’ experience in the planning and execution of all levels

of documentation, ranging from detailed system documentation to business procedures and online support tools.  Expertise includes designing, implementing, and managing strategic end-to-end technology training. Conversant in Adult Learning Theory and familiar with blended web and classroom solutions to learning with a background in higher education with over three years of teaching experience at the college level. Years of experience in the Financial Services and Software Development industries with exceptional organizational skills.

 

 

EDUCATION

 

University of Pittsburgh

Pittsburgh, PA

Master of Arts and English Literature

1998

 

State University of New York

Buffalo, NY

Master of Arts and Comparative Literature

1996

 

University of Texas

Austin, TX

Bachelor of Arts, Liberal Arts

1990-1994

 

 

SPECIAL SKILLS

 

Articulate Storyline, Lectora, Adobe Captivate v8, Microsoft Office XP,\ Microsoft Visio 2000, Microsoft Access (Relational Database Software), Microsoft CRM, RoboHelp v9 (User Guides), MapCap Flare v6,

Adobe Connect Pro & Citrix Online GoToTraining (Virtual Classrooms) Adobe Presenter 7, Saba (LMS), Sharepoint (LMS), RoboDemo Dreamweaver, Adobe Acrobat 7.0, Axure Pro, SnagIt 9.0, Framemaker, Adobe Photoshop.

 

 

PROFESSIONAL HISTORY

 

United Nations Federal Credit Union, NY, NY

Instructional Designer

October 2014- Present

 

• Designed, developed and delivered organization-wide

  software and compliance training programs utilizing a

  blended learning approach that included classroom

  virtual training and e-Learning development to meet

  the needs of global workforce.

• Designed eLearning modules, demonstrations and

  software simulations for company Intranet utilizing

  rapid development authoring software.

• Worked with line of business, stakeholders and

  subject matter experts to create courseware that

  included multimedia elements as well as synchronous

  and asynchronous elements to make courses

  dynamic and interactive.

• Utilized adult learning principles and instructional

  design models (ADDIE) for the design and

  development of web training materials.

• Spearheaded the implementation and management

   of LMS (Saba).

 

 

Standard and Poor’s, NY, NY

Instructional Designer  / Trainer

July 2013- October 2014

 

• Owned deliverables and training for two large scale

  institutional programs.

• Developed online help, Captivate Modules and paper

  based deliverables in the process of designing

  training courses.

• Independently planed, designed, and implemented

  innovative, end-to-end earning projects that spanned

  multiple areas and supported complex organizational

  change.

• Worked extensively with internal stakeholders and

  SMEs to create ISD experiences.

• Established and implemented a program evaluation

  strategies, reported on learning feedback and its

  impact to key stakeholders.

• Performed LMS administration and scheduling.

 

 

American Society of Mechanical Engineers (ASME), NY, NY

Technical Writer/ E-Learning Facilitator & Business Analyst, September 2006 - June 2013

 

• Using Adobe Presenter, created a number of web-based tutorials utilizing streaming audio and video

• Authored user and training manuals using RoboHelp for both C&S Connect and C&A Connect, web-based collaborative tools that house digital content and facilitate the publishing of codes and standards

  and the processing of applications for accreditation and certification

• Authored SCORM compliant, animated help files using Captivate

• Worked closely with developers and business analysts to develop business requirements for software enhancements

• Led training sessions for users at all skill levels,

  from current users to prospective international partners

• Created test scripts for new software features and also managed a testing team

• Developed design specifications and prototypes

  for software enhancements based on business requirements using Axure

 

 

JPMorgan Chase Bank - Commercial Paper Division, NY, NY

Technical Writer

January 2005 – September 2006

 

• Authored User Guide for new release of Commercial Paper reporting software using MadCap Flare

• Managed the creation of Release Notes and Quick Reference Guide

• Facilitated programming changes with IT to create a more user-friendly, navigable site

 

 

Citibank, NY, NY

Technical Writer/ E-Learning Facilitator

January 2002 –January 2004

 

• Used Centra Symposium (an online learning tool)

  to create a virtual classroom for international clients. Facilitated and taught a number of web-based training events. Sessions involved a series of quizzes and multimedia content

• Authored technology and operations training curriculum for new features on the Citibank Website

• Authored online help system for end-user documentation using RoboHelp

• Created stand-alone computer-based tutorials using RoboDemo for use by training and operations staff

 

 

Windows Support Group, NY, NY

Senior Technical Writer

September 1999 – November 2001

 

• Authored release notes and led training classes focused on new software features.

• Spearheaded move of user, staff and administration documentation to web-based Help format using RoboHelp.

• Responsible for developing online help for the company’s suite of project management software products

• Acted as liaison between development teams, business analysts, training team, and users

 

 

University of Pittsburgh, NY, NY

Teaching Fellow

September 1996 – August 1999

 

• Taught 6 different college-level composition courses

  over three years

• Created course curricula and attended a two year

  teacher training course in a classroom of other

  teaching fellows designed to train us in the various

  strategies of pedagogy, composition and literacy.

  We weekly presented student papers and were asked

  to defend our responses to student writing and logic.

  The class was presided over by renowned

  pedagogical leader, David Bartholomae

• Graded student papers, help weekly office hours

• Also worked as a student mentor in the Writing

  Center, a specialized center within the English

  Department where teachers worked one-on one

  with students having trouble in their various

  composition courses

 

CONTACT  ////   EMAIL : BRIANSAMONEK@GMAIL.COM

CONTENT © 2016 BRIAN SAMONEK  ////  DESIGN © 2016 LEE ILEY